Privacy Policy

1.3 Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our Site. The cookies we use include:

• Essential cookies: Necessary for the basic functionality of the Site
• Analytics cookies: Help us understand how visitors interact with the Site
• Functionality cookies: Allow us to remember your preferences and personalize your experience

You can configure your browser to reject all cookies or to notify you when a cookie is sent. However, some Site features may not function properly without cookies.

We use the information collected for the following purposes:

• Service provision: Respond to your inquiries and provide information about our services
• Customer relationship management (CRM): Maintain records of our interactions and improve customer service
• Direct communication: Contact you via WhatsApp, email, or phone in response to your requests
• Email marketing: Send you information about our services, news, and offers (only with your consent)
• Site improvement: Analyze Site usage to improve its functionality and user experience
• Security: Detect and prevent fraud, abuse, and illegal activities
• Legal compliance: Comply with applicable legal and regulatory obligations

We process your personal information under the following legal bases:

• Consent: When you have given us explicit consent to process your information (for example, to receive email marketing campaigns)
• Legitimate interest: To operate and improve our Site and services
• Legal obligation: When processing is necessary to comply with the law

We do not sell, rent, or share your personal information with third parties for their own marketing purposes. We may share your information with:

• Service providers: Companies that help us operate our Site and services (hosting, CRM, email marketing platforms), under strict confidentiality agreements
• WhatsApp: To facilitate direct communication when you initiate contact through this platform
• Legal authorities: When required by law or to protect our legal rights

You have the following rights regarding your personal information:

• Right of access: Request a copy of the personal information we hold about you
• Right to rectification: Request that we correct inaccurate or incomplete information
• Right to erasure: Request that we delete your personal information (with certain legal exceptions)
• Right to object: Object to the processing of your information for certain purposes, such as direct marketing
• Right to data portability: Receive your information in a structured, commonly used format
• Right to withdraw consent: You can unsubscribe from our email campaigns at any time using the unsubscribe link in each email

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The length of time we maintain an ongoing relationship with you
• Whether there is a legal obligation to which we are subject
• Whether retention is advisable in light of our legal position

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee its absolute security.

Your information may be transferred to and maintained on servers located outside your country of residence, where data protection laws may differ. By using our Site, you consent to these transfers. We ensure that any international transfers comply with applicable data protection laws.

We will only send you marketing communications if you have given explicit consent to receive them. In each marketing email we will:

• Include a clear unsubscribe link
• Immediately honor any unsubscribe requests
• Not share your email address with third parties for their own marketing purposes

Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover that we have collected personal information from a minor, we will take steps to delete such information as soon as possible.

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. We will notify you of material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

If you have questions about this Privacy Policy or wish to exercise your rights, you can contact us through:

We are committed to responding to your requests within a reasonable timeframe and in accordance with applicable law.